| Size | US | UK / AUS | France | Italy | Japan | Denmark |
|---|---|---|---|---|---|---|
| XS | 0-2 | 6 | 34 | 38 | 5 | 32 |
| S | 2-4 | 8 | 36 | 40 | 7 | 34 |
| M | 6-8 | 10 | 38 | 42 | 9 | 36 |
| L | 8-10 | 12 | 40 | 44 | 11 | 38 |
Description
Product Dimensions 42″D x 42″W x 84″H
Color Green
Material Polyethylene, Polyvinyl Chloride
Item Weight 29.5 Pounds
Item Package Quantity 1
7.5 FOOT PRE-LIT ARTIFICIAL CHRISTMAS TREE: Features green pine needles and an elegant conical shape that perfectly capture the ambiance of the wintry forests in your home
PRE-ATTACHED CLEAR LIGHTS: Decorated with 500 UL-listed incandescent lights that illuminate the home with a festive glow, eliminating the time and effort of hanging lights on your tree
FULL AND NATURAL APPEARANCE: Made up of 3335 branch tips for fullness and gorgeous life-like branches that stimulate a realistic feel of nature’s beauty
EASY SET UP AND DISPLAY: Assembly is simple with easy to hinge branches and a metal stand is included for convenient placement throughout the home
SAFER FRESH-CUT TREE ALTERNATIVE: Hypoallergenic and needle-shed resistant so you can welcome in friends and family for the holidays without worry
FAMILY OWNED COMPANY: Christmas is all about family, and so is Puleo International. As the Oldest Name for Christmas Trees in America, Puleo is a 4th generation family-owned manufacturer and distributor of high quality, hand-crafted artificial Christmas trees and home décor. With a long and rich history dedicated to producing beautifully designed artificial Christmas trees and home decor items, the Puleo family and its dedicated team of employees continues to deliver exceptional products of the highest quality and craftsmanship. This has enabled us to serve families like yours for more than 65 years and counting.
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Shipping Policy
Shipping Policy
1. Processing Time:
- Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods:
- We offer standard, expedited, and overnight shipping options. Shipping costs are calculated at checkout based on the selected shipping method and destination.
3. Delivery Time:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
4. Shipping Restrictions:
.
5. Shipping Costs:
- Shipping costs are based on the weight and size of your order and the shipping method selected. Free standard shipping is available for orders over $70.
6. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided link.
7. Damaged or Lost Packages:
- If your package is lost or arrives damaged, please contact our customer service team within 7 days of the delivery date. We will work with the carrier to resolve the issue and ensure you receive your package.
8. Returns and Exchanges:
- Please refer to our Return Policy for information on returns and exchanges.
If you have any questions or concerns about our shipping policy, please contact our customer service team at [support@dralysstore.com]
Thank you for shopping with us!
Refund Policy
Refund Policy
1. Eligibility for Refunds:
- To be eligible for a refund, items must be returned within 7 days of purchase.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase, such as a receipt or order confirmation, is required.
2. Non-Refundable Items:
- Perishable goods (e.g., food, treats)
- Gift cards
- Sale items (only regular-priced items may be refunded)
3. Return Process:
- To initiate a return, please contact our customer service team at [support@dralysstore.com]
- Once your return is approved, we will provide you with a return shipping label and instructions on how to send your item back to us.
4. Refund Process:
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
5. Late or Missing Refunds:
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at [customer service email].
6. Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [customer service email] for further instructions.
7. Shipping Costs:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
8. Contact Information:
- For any questions related to refunds and returns, please contact our customer service team at [support@dralysstore.com] or [].
Thank you for shopping with us!
Cancellation / Return / Exchange Policy
1. Cancellation:
- Orders can be canceled within 24 hours of purchase for a full refund. Please contact customer service at [support@dralysstore.com] or [].
2. Returns:
- Items can be returned within 30 days of purchase. They must be unused, in original condition, and in original packaging. Proof of purchase is required.
- Perishable goods, gift cards, and sale items are non-refundable.
3. Exchanges:
- We only replace items if they are defective or damaged. For exchanges, contact us at [support@dralysstore.com] or [].
4. Shipping Costs:
- Customers are responsible for return shipping costs. Shipping costs are non-refundable.
For any questions, please contact our customer service team at [support@dralysstore.com] or [].
Thank you for shopping with us!
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