Privacy Policy – Dralys Store

At Dralys , your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect two types of information:
• Personal Information: This includes your name, email address, shipping and billing address, phone number, and payment details, which are provided when you make a purchase, create an account, or contact customer service.
• Non-Personal Information: This includes data about your browser type, IP address, pages visited, and time spent on the website, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:
• Order Fulfillment: To process and complete your orders, including shipping and delivery.
• Customer Support: To assist with customer service inquiries, returns, and refunds.
• Marketing Communications: To send you promotional offers, newsletters, or updates about our products and services. You can opt-out of marketing communications at any time.
• Improving Website Functionality: To enhance your shopping experience by analyzing website usage and improving our services.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties in the following situations:
• Service Providers: We may share your information with third-party vendors, such as payment processors and shipping carriers, to fulfill your orders.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, including responding to subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies allow us to remember your preferences, track your activity, and customize your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your information, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices
• Access and Update: You have the right to access and update your personal information by logging into your account or contacting us.
• Opt-Out: You may opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Deletion: You can request to delete your personal information from our records by contacting us.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date of the policy will be updated accordingly. We encourage you to review this policy periodically for any updates

9. Third-Party Links

Our website may contain links to external sites that are not operated or controlled by Dralys . We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

10. International Data Transfers

If you are accessing our website from outside the United States , please be aware that your data may be transferred to and processed in a country other than your own. The privacy laws in the country where your data is processed may be different from those in your jurisdiction. By using our services, you consent to the transfer of your personal information to countries outside your country of residence.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed for the purposes for which it was collected, we will delete or anonymize it, unless retention is required for legal, regulatory, or business purposes.

12. Your Data Protection Rights (EU Residents)

If you are a resident of the European Union, you have the following rights regarding your personal data:
• Right of Access: You can request copies of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data under specific circumstances.
• Right to Data Portability: You can request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.

For more information, or to exercise your rights, please contact us at [insert contact details].

13. California Consumer Privacy Act (CCPA) (For California Residents)

If you are a resident of California, you may have specific rights under the California Consumer Privacy Act (CCPA), including:
• Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you.
• Right to Delete: You have the right to request the deletion of your personal data, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal data to third parties (if applicable).

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.

14. Consent

By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy. If we make significant changes to how we handle your personal data, we will notify you via email or a prominent notice on our website.

This additional information further enhances your Privacy Policy, covering global data protection regulations, third-party links, and specific regional laws like the GDPR and CCPA. This ensures that your customers’ data privacy rights are well protected.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: support@dralysstore.com
  • Phone: +15617721620