.dralys-live-root,.dralys-live-root *{box-sizing:border-box;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif}.dralys-live-root{--dh-navy:#07182f;--dh-navy2:#12365f;--dh-soft:#eef5ff;--dh-text:#10203a;--dh-muted:#8292a8;--dh-accent:#d6336c;--dh-orange:#f28c28;position:fixed;right:18px;bottom:18px;z-index:999999;pointer-events:none}.dralys-launcher{pointer-events:auto;cursor:pointer;width:56px;height:56px;border:0;border-radius:50%;background:var(--dh-navy);display:flex;align-items:center;justify-content:center;box-shadow:0 12px 30px rgba(7,24,47,.30);position:relative;transition:transform .18s,box-shadow .18s}.dralys-launcher:hover{transform:translateY(-1px) scale(1.03);box-shadow:0 16px 36px rgba(7,24,47,.34)}.dralys-launcher-bubble{width:29px;height:23px;background:#fff;border-radius:14px;display:flex;align-items:center;justify-content:center;position:relative;color:var(--dh-navy);font-size:11px;letter-spacing:2px;font-weight:900;padding-left:2px}.dralys-launcher-bubble:after{content:"";position:absolute;left:4px;bottom:-5px;border-width:5px 5px 0 0;border-style:solid;border-color:#fff transparent transparent transparent;transform:skewX(-18deg)}.dralys-badge{display:none;position:absolute;top:-4px;right:-4px;background:#dc2626;color:#fff;border:2px solid #fff;border-radius:999px;min-width:21px;height:21px;padding:2px 5px;font-size:10px;line-height:13px}.dralys-chat-window{pointer-events:auto;width:382px;max-width:calc(100vw - 34px);height:min(500px,66vh);background:#fff;border:1px solid #dce4ee;border-radius:22px;box-shadow:0 22px 64px rgba(7,24,47,.24);display:flex;flex-direction:column;position:absolute;right:0;bottom:72px;overflow:hidden;transform-origin:bottom right;transition:opacity .18s,transform .18s,visibility .18s}.dralys-chat-window.closed{opacity:0;visibility:hidden;transform:translateY(12px) scale(.975)}.dralys-chat-window.open{opacity:1;visibility:visible;transform:none}.dralys-header{padding:10px 11px;background:var(--dh-navy);color:#fff;display:flex;justify-content:space-between;align-items:center;gap:8px;min-height:58px}.dralys-header-info{display:flex;gap:9px;align-items:center;min-width:0}.dralys-logo{flex:0 0 auto;width:36px;height:36px;display:flex;align-items:center;justify-content:center;background:#fff;color:var(--dh-navy);border-radius:11px;font-weight:900;border-bottom:3px solid var(--dh-orange)}.dralys-title{display:block;font-weight:800;font-size:15px;white-space:nowrap;letter-spacing:-.01em}.dralys-status{display:flex;align-items:center;gap:5px;font-size:10px;color:#c9d4e3;margin-top:2px;white-space:nowrap}.dralys-status i{width:8px;height:8px;border-radius:50%;background:#35d583;box-shadow:0 0 0 3px rgba(53,213,131,.10)}.dralys-controls{display:flex;align-items:center;gap:5px;flex-shrink:0}.dralys-action,.dralys-close{border:1px solid #485a72;background:rgba(255,255,255,.02);color:#f2f6fb;cursor:pointer;font-size:11px;padding:7px 9px;border-radius:11px;line-height:1.1}.dralys-action:hover,.dralys-close:hover{background:rgba(255,255,255,.08);border-color:#708198}.dralys-close{font-size:14px;padding:6px 9px}.dralys-history-panel{position:absolute;inset:58px 0 0 0;background:#fff;z-index:5;overflow:auto}.dralys-history-head{display:flex;justify-content:space-between;align-items:center;padding:12px;border-bottom:1px solid #e5e7eb}.dralys-history-head button{border:0;background:transparent;color:#475569;cursor:pointer}.dralys-history-item{width:100%;border:0;border-bottom:1px solid #eef2f7;background:#fff;text-align:left;padding:11px 12px;cursor:pointer}.dralys-history-item:hover{background:#f8fafc}.dralys-history-item strong,.dralys-history-item span{display:block}.dralys-history-item span{font-size:10px;color:#64748b;margin-top:3px}.dralys-body{flex:1;min-height:0;padding:12px;overflow-y:auto;overscroll-behavior:contain;background:#f6f8fc;display:flex;flex-direction:column;gap:9px;scrollbar-width:thin}.dralys-message{display:flex;flex-direction:column;max-width:82%}.dralys-message.dralys-customer{align-self:flex-end;align-items:flex-end}.dralys-message.dralys-ai,.dralys-message.dralys-agent{align-self:flex-start;align-items:flex-start}.dralys-bubble{background:#fff;border:1px solid #dfe6ef;padding:10px 12px;border-radius:18px 18px 18px 6px;color:var(--dh-text);font-size:13.2px;line-height:1.42;box-shadow:0 2px 8px rgba(7,24,47,.05);overflow-wrap:anywhere}.dralys-ai .dralys-bubble{background:var(--dh-navy2);border-color:var(--dh-navy2);color:#fff}.dralys-customer .dralys-bubble{background:var(--dh-soft);border-color:#d5e4f7;color:#23415f;border-radius:18px 18px 6px 18px}.dralys-agent .dralys-bubble{background:#fff;border-left:4px solid var(--dh-orange)}.dralys-time{font-size:9.5px;color:#8fa0b8;margin-top:4px;padding:0 3px}.dralys-attachment-image{display:block;margin-top:7px}.dralys-attachment-image img{display:block;width:auto;height:auto;max-width:158px;max-height:116px;object-fit:cover;border-radius:12px;border:1px solid rgba(148,163,184,.4)}.dralys-attachment-file{display:block;margin-top:7px;padding:7px 9px;background:rgba(148,163,184,.12);border-radius:9px;color:inherit;text-decoration:none}.dralys-attachment-file small{opacity:.7}.dralys-identity{display:grid;grid-template-columns:1fr 1fr;gap:6px;padding:7px 10px 0;background:#fff;border-top:1px solid #eef2f7}.dralys-identity input{width:100%;min-width:0;border:1px solid #dbe3ee;border-radius:10px;padding:7px 9px;font-size:12px;line-height:1.25;outline:none;background:#fbfcfe;color:var(--dh-text)}.dralys-identity input:focus,.dralys-composer textarea:focus{border-color:#9aacbf;box-shadow:0 0 0 2px rgba(100,116,139,.10)}.dralys-file-preview{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:7px 10px;background:#fff7ed;border-top:1px solid #fed7aa;font-size:11px}.dralys-file-preview button{border:0;background:transparent;color:#9a3412;cursor:pointer}.dralys-composer{padding:8px 10px;background:#fff;display:flex;gap:6px;align-items:center}.dralys-tool-button,.dralys-composer #dralys-send{height:39px;border-radius:12px;cursor:pointer;border:1px solid #d7dee8;background:#fff}.dralys-tool-button{width:39px;flex:0 0 39px;color:#52677f;font-size:17px;padding:0;display:flex;align-items:center;justify-content:center}.dralys-tool-button:hover{background:#f7f9fc}.dralys-mic.is-listening{background:#fff0f5;border-color:var(--dh-accent);box-shadow:0 0 0 3px rgba(214,51,108,.12)}.dralys-composer textarea{flex:1;resize:none;min-width:0;min-height:39px;max-height:90px;padding:8px 11px;border:1px solid #dbe3ee;border-radius:13px;outline:none;font-size:14px;line-height:1.35;color:var(--dh-text);background:#fff}.dralys-composer #dralys-send{padding:0 15px;background:var(--dh-navy);border-color:var(--dh-navy);color:#fff;font-weight:800;font-size:13px}.dralys-composer button:disabled{opacity:.5;cursor:not-allowed}.dralys-note{padding:0 10px 8px;background:#fff;color:#9aa9bc;font-size:9px;text-align:center}.dralys-error,.dralys-empty{padding:9px;border-radius:8px;font-size:11px;text-align:center}.dralys-error{background:#fef2f2;color:#991b1b}.dralys-empty{color:#64748b}.dralys-history-panel[hidden],.dralys-file-preview[hidden]{display:none!important}
@media(max-width:480px){.dralys-live-root{right:12px;bottom:max(12px,env(safe-area-inset-bottom))}.dralys-launcher{width:50px;height:50px}.dralys-launcher-bubble{width:26px;height:21px;font-size:10px}.dralys-chat-window{position:fixed;left:auto;right:18px;bottom:max(72px,calc(env(safe-area-inset-bottom) + 64px));width:328px;max-width:calc(100vw - 36px);height:min(450px,54dvh);max-height:calc(100dvh - 170px);border-radius:20px;box-shadow:0 20px 50px rgba(7,24,47,.28)}.dralys-header{padding:8px 9px;min-height:52px;gap:5px}.dralys-logo{width:31px;height:31px;border-radius:9px}.dralys-title{font-size:13px}.dralys-status{font-size:8.7px}.dralys-controls{gap:3px}.dralys-action{font-size:9.5px;padding:6px 7px;border-radius:9px}.dralys-close{font-size:12px;padding:5px 7px}.dralys-history-panel{inset:52px 0 0 0}.dralys-body{padding:9px;gap:7px}.dralys-message{max-width:84%}.dralys-bubble{font-size:12.5px;padding:8px 9px;border-radius:15px 15px 15px 5px}.dralys-customer .dralys-bubble{border-radius:15px 15px 5px 15px}.dralys-time{font-size:8.7px}.dralys-identity{grid-template-columns:1fr 1fr;gap:5px;padding:5px 8px 0}.dralys-identity input{font-size:16px;padding:4px 7px;height:32px;border-radius:8px;line-height:1;background:#fff}.dralys-file-preview{padding:5px 8px;font-size:10px}.dralys-composer{padding:6px 8px 7px;gap:5px}.dralys-tool-button,.dralys-composer #dralys-send{height:35px;border-radius:10px}.dralys-tool-button{width:35px;flex-basis:35px;font-size:14px}.dralys-composer textarea{font-size:16px;min-height:35px;max-height:68px;padding:5px 8px;border-radius:10px;line-height:1.3}.dralys-composer #dralys-send{font-size:11.5px;padding:0 10px;min-width:56px}.dralys-note{font-size:7.8px;padding:0 8px 5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dralys-attachment-image img{max-width:128px;max-height:96px}}
@media(max-width:365px){.dralys-chat-window{right:12px;width:310px;max-width:calc(100vw - 24px);height:min(430px,53dvh)}.dralys-header-info{gap:6px}.dralys-header-info>div{max-width:78px}.dralys-status{overflow:hidden;text-overflow:ellipsis}.dralys-action{padding:5px 5px;font-size:9px}.dralys-close{padding:5px 6px}.dralys-tool-button{width:32px;flex-basis:32px}.dralys-composer #dralys-send{min-width:52px;padding:0 8px}}

/* v2.1.1 customer-facing polish: compact, high-contrast, theme-proof controls */
.dralys-live-root .dralys-chat-window{width:360px;height:min(470px,64vh)}
.dralys-live-root .dralys-header{min-height:54px;padding:8px 10px}
.dralys-live-root .dralys-header-info{gap:8px}
.dralys-live-root .dralys-logo{width:34px;height:34px;border-radius:10px}
.dralys-live-root .dralys-title{font-size:14px!important;color:#fff!important}
.dralys-live-root .dralys-status{font-size:9.5px!important;color:#c9d4e3!important}
.dralys-live-root .dralys-controls{gap:4px}
.dralys-live-root button.dralys-action,
.dralys-live-root button.dralys-close{
  appearance:none!important;-webkit-appearance:none!important;
  background:#10233e!important;border:1px solid #50627b!important;
  color:#f8fafc!important;text-decoration:none!important;text-shadow:none!important;
  box-shadow:none!important;font-weight:600!important;letter-spacing:0!important;
  font-size:10.5px!important;line-height:1!important;padding:7px 9px!important;border-radius:10px!important;
}
.dralys-live-root button.dralys-action:hover,
.dralys-live-root button.dralys-close:hover{background:#18314f!important;border-color:#718197!important;color:#fff!important}
.dralys-live-root button.dralys-close{width:32px!important;min-width:32px!important;padding:7px 0!important;font-size:13px!important}
.dralys-live-root .dralys-body{padding:10px;gap:8px}
.dralys-live-root .dralys-bubble{font-size:13px;line-height:1.38;padding:9px 11px}
.dralys-live-root .dralys-ai .dralys-bubble{background:#12365f!important;color:#fff!important;border-color:#12365f!important}
.dralys-live-root .dralys-customer .dralys-bubble{background:#edf5ff!important;color:#183753!important;border-color:#d3e3f5!important}
.dralys-live-root .dralys-tool-button{background:#fff!important;color:#43566d!important;border-color:#cfd8e4!important}
.dralys-live-root .dralys-composer #dralys-send{background:#07182f!important;color:#fff!important;border-color:#07182f!important;text-shadow:none!important;box-shadow:none!important}
.dralys-live-root .dralys-composer #dralys-send:hover{background:#102b4c!important;color:#fff!important}
.dralys-live-root .dralys-history-head button{color:#334155!important;background:transparent!important}

@media(max-width:480px){
 .dralys-live-root .dralys-chat-window{right:14px;width:316px;max-width:calc(100vw - 28px);height:min(410px,50dvh);max-height:calc(100dvh - 190px);border-radius:18px}
 .dralys-live-root .dralys-header{min-height:48px;padding:7px 8px}
 .dralys-live-root .dralys-logo{width:29px;height:29px;border-radius:8px}
 .dralys-live-root .dralys-title{font-size:12.5px!important}
 .dralys-live-root .dralys-status{font-size:8.3px!important}
 .dralys-live-root button.dralys-action{font-size:9px!important;padding:6px 6px!important;border-radius:8px!important}
 .dralys-live-root button.dralys-close{width:28px!important;min-width:28px!important;font-size:11px!important;padding:6px 0!important;border-radius:8px!important}
 .dralys-live-root .dralys-body{padding:8px;gap:6px}
 .dralys-live-root .dralys-message{max-width:86%}
 .dralys-live-root .dralys-bubble{font-size:12px;padding:7px 9px;line-height:1.34}
 .dralys-live-root .dralys-identity{padding:4px 7px 0;gap:4px}
 .dralys-live-root .dralys-identity input{font-size:16px!important;height:30px;padding:3px 6px}
 .dralys-live-root .dralys-composer{padding:5px 7px 6px;gap:4px}
 .dralys-live-root .dralys-tool-button,.dralys-live-root .dralys-composer #dralys-send{height:33px;border-radius:9px}
 .dralys-live-root .dralys-tool-button{width:33px;flex-basis:33px}
 .dralys-live-root .dralys-composer textarea{font-size:16px!important;min-height:33px;max-height:62px;padding:4px 7px}
 .dralys-live-root .dralys-composer #dralys-send{font-size:11px!important;min-width:52px;padding:0 8px!important}
 .dralys-live-root .dralys-note{font-size:7.5px;padding-bottom:4px}
}
@media(max-width:350px){
 .dralys-live-root .dralys-chat-window{right:10px;width:300px;max-width:calc(100vw - 20px);height:min(395px,49dvh)}
 .dralys-live-root .dralys-header-info>div{max-width:72px}
 .dralys-live-root button.dralys-action{font-size:8.5px!important;padding:5px!important}
}

/* v2.1.2 — launcher visibility guard only. Prevent theme/button styles from washing out the chat launcher. */
.dralys-live-root button#dralys-launcher.dralys-launcher{
  width:56px!important;height:56px!important;min-width:56px!important;min-height:56px!important;
  padding:0!important;margin:0!important;border:1px solid rgba(255,255,255,.12)!important;
  border-radius:999px!important;background:#07182f!important;background-color:#07182f!important;
  color:#fff!important;opacity:1!important;visibility:visible!important;
  box-shadow:0 12px 30px rgba(7,24,47,.34)!important;
  display:flex!important;align-items:center!important;justify-content:center!important;
}
.dralys-live-root button#dralys-launcher.dralys-launcher:hover,
.dralys-live-root button#dralys-launcher.dralys-launcher:focus{
  background:#102b4c!important;background-color:#102b4c!important;color:#fff!important;
}
.dralys-live-root #dralys-launcher .dralys-launcher-bubble{
  width:29px!important;height:23px!important;background:#fff!important;background-color:#fff!important;
  color:#26364a!important;border-radius:14px!important;opacity:1!important;visibility:visible!important;
  box-shadow:0 1px 3px rgba(0,0,0,.12)!important;
}
.dralys-live-root #dralys-launcher .dralys-launcher-bubble span{
  color:#26364a!important;opacity:1!important;visibility:visible!important;
}
.dralys-live-root #dralys-launcher .dralys-launcher-bubble:after{
  border-color:#fff transparent transparent transparent!important;
}
@media(max-width:480px){
  .dralys-live-root button#dralys-launcher.dralys-launcher{
    width:50px!important;height:50px!important;min-width:50px!important;min-height:50px!important;
  }
  .dralys-live-root #dralys-launcher .dralys-launcher-bubble{width:26px!important;height:21px!important;}
}