Our rundown this week of new services for ecommerce merchants includes updates on product photography, lead generation tools, seller assistants, retail media, shipping, cross-border ecommerce, cryptocurrencies, and AI-powered customer experiences.<\/p>\n
Got an ecommerce product release? Email updates@practicalecommerce.com.<\/em><\/p>\n DHL Group and JD.com partner to drive growth for German brands in China and Europe.<\/strong><\/a> DHL Group<\/a> and JD.com<\/a>, China\u2019s largest retailer, have partnered to support German brands\u2019 growth in China and throughout European markets through JD.com\u2019s retail platform, Joybuy<\/a>. Also, by engaging JD.com\u2019s cross-border<\/a> Jingdong Logistics<\/a>, German brands can sell directly to more than 700 million Chinese consumers on JD.com.<\/p>\n JD.com\u2019s Joybuy<\/p>\n<\/div>\n Amazon introduces an AI-powered canvas experience for sellers.<\/strong><\/a> Amazon<\/a> has introduced a dynamic \u201ccanvas\u201d in Seller Central to generate real-time personalized visual workspaces. The canvas uses the same agentic AI architecture as Seller Assistant<\/a>, powered by Amazon Bedrock and leveraging Amazon Nova and Anthropic\u2019s Claude. Sellers can query the Assistant or select from suggested prompts. Seller Assistant then assembles a personalized canvas with the data, insights, and actions.<\/p>\n VisibleFirst launches a free WordPress plugin for AI search.<\/a><\/strong> VisibleFirst<\/a>, a generative-AI optimization<\/a> platform, has launched a free WordPress plugin<\/a> to help businesses get discovered by AI-powered search platforms, including ChatGPT, Claude, and Gemini. The product includes a free Visibility Score that analyzes how AI platforms currently see a given business. The plugin is available for free download on WordPress.org.<\/p>\n Veho expands shipping hubs in U.S.<\/strong><\/a> Veho<\/a>, an ecommerce delivery provider, has expanded its network to 66 U.S. markets. Veho opened two new regional hubs \u2014 in Phoenix and Ontario, California \u2014 spanning more than 150,000 square feet and located minutes from major air, rail, and port terminals, including Los Angeles and Long Beach. Veho can now enable next-day delivery<\/a> across much of the Southwest, with coast-to-coast delivery as fast as two days by air or four days by ground.<\/p>\n Veho<\/p>\n<\/div>\n OpenAI and Amazon announce strategic partnership.<\/a><\/strong> OpenAI<\/a> and Amazon Web Services<\/a> will create an environment powered by OpenAI models for AWS customers to build, deploy, and manage generative AI applications and agents<\/a>. OpenAI and Amazon will develop models to power Amazon\u2019s customer-facing applications. Amazon will also invest $50 billion in OpenAI.<\/p>\n Kevel launches Adobe Experience Platform integration for real-time retail media.<\/strong><\/a> Kevel<\/a>, a retail media technology provider, has launched its native Adobe Experience Platform Destination<\/a>, enabling retailers, marketplaces, and commerce media platforms to activate first-party audience data in real-time for retail media<\/a> campaigns. Kevel states that the integration expands its Retail Media Cloud and ensures that customer insights are actionable at the moment of ad decisioning.<\/p>\n Klaviyo and Google partner to power autonomous customer experiences.<\/strong><\/a> Klaviyo<\/a>\u00a0has partnered with Google<\/a> to help brands deliver autonomous AI-driven customer experiences. The partnership combines Google\u2019s capabilities in search, advertising, AI, and messaging with Klaviyo\u2019s real-time customer data<\/a> and decisioning, enabling brands to move beyond static campaigns toward experiences that adapt automatically to customer intent and behavior. Customer intent signals captured across Google surfaces can now inform personalized actions within Klaviyo, with every interaction flowing back into a customer profile.<\/p>\n Klaviyo<\/p>\n<\/div>\n Ordoro and ShipperHQ partner on smarter shipping.<\/strong><\/a> Ordoro<\/a>, a developer of multichannel ecommerce operations software, has partnered with ShipperHQ<\/a> to support merchants navigating complex shipping and fulfillment decisions. This collaboration focuses on education and visibility rather than product integration. Through co-marketing and shared content, Ordoro and ShipperHQ will spotlight common ecommerce pain points and offer guidance on how merchants can overcome them, highlighting smarter shipping<\/a> strategies that connect front-end checkout experience with back-end operational success.<\/p>\n Amazon India reduces seller referral fees.<\/strong><\/a> Amazon<\/a> will no longer referral fees to sellers in India for products under 1,000 rupees ($10.90), as it attracts merchants to its marketplace. The move expands on Amazon\u2019s zero-referral fee policy launched last year, which covered roughly 12 million products priced below 300 rupees. Effective March 16, the new structure \u2060covers more than 125 million products. Amazon is also reducing some shipping charges<\/a>.<\/p>\n Infobip launches AgentOS for autonomous AI-driven customer journeys.<\/strong><\/a> Infobip<\/a> is launching AgentOS, a platform that builds on Infobip\u2019s recently launched AI Agents for autonomous customer communications. AgentOS combines Infobip\u2019s Conversational Customer Data Platform with real-time journey orchestration to deliver one-way and two-way contextual engagement across all natively integrated channels. According to Infobip, the platform unites marketing, sales, and support to connect every customer touchpoint into a seamless journey<\/a>.<\/p>\n Infobip<\/p>\n<\/div>\n LeadQuizzes relaunches lead generation platform with AI builder and scoring.<\/strong><\/a> LeadQuizzes<\/a>, a lead qualification and generation platform, has relaunched with an AI-powered builder for lead generation<\/a> funnels, enhanced lead scoring, and native integrations with HubSpot, Salesforce, ActiveCampaign, and Zapier. Per LeadQuizzes, the platform enables quizzes from a single text prompt. Every response feeds a real-time scoring engine that automatically qualifies, segments, and tags leads. Users get real-time reporting on which questions predict high-value outcomes, where prospects drop off, and how scores track to conversion.<\/p>\n Instant launches Studio for ecommerce product photography.<\/strong><\/a> Instant<\/a>, a Shopify store-building app, has released Studio to generate product photography<\/a>, lifestyle images, and reusable AI avatars. According to Instant, Studio\u2019s AI product shots provide visuals with customizable product angles and backgrounds, while lifestyle images provide contextual scenes featuring customizable AI avatars. Users can choose from curated styles, scene presets, or build-your-own, and adjust aspect ratios, image quality, and AI model settings.<\/p>\n 2328.io launches crypto payment infrastructure for online businesses.<\/strong><\/a> 2328.io<\/a>, a developer of cryptocurrency and financial automation systems, has launched a cryptocurrency payment platform for businesses operating in cross-border and digital-native markets. The system enables the acceptance of cryptocurrency and stablecoin payments<\/a> across websites, Telegram bots, Discord bots, mobile and desktop applications, and point-of-sale software<\/a> environments. Integration is available via hosted checkout or API-based implementation.<\/p>\n Yottaa expands Web Performance Cloud.<\/strong><\/a> Yottaa<\/a>, a platform to improve download speeds, has updated its Web Performance Cloud<\/a>, powered by its Hybrid Real User Monitoring. According to Yottaa, the update strengthens websites\u2019 Core Web Vitals<\/a> and third-party application diagnostics, combining analytics that help ecommerce and marketing teams understand what\u2019s happening and take action on complex performance data. Yottaa has also relaunched YoBot, its automated performance assistant, with generative AI capabilities.<\/p>\nNew Tools for Merchants<\/h3>\n
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